FAQ

FAQ

Frequently Asked Questions

 

Can Viewers See my Address?

  1. No, users can not see your address.
  2. Paid users (Mediation Seeker) can only see your phone number and email. They will not see your addres.

Can I be a Mediator and a Mediation Seeker at the same time?

  1. Yes, you can be both if you want.
  2. All you need to do is sign up for each separately.
  3. You will need a separate email address for Mediator and another email address for Mediation Seeker. 

Who can be a Mediator?

  1. Any person can be a Mediator.
  2. You do not need to have any formal training. If you happen to have a formal training that is also fine.
  3. The our mediation model is based on simple Good Samaritan values based on the premise that any human being is capable of helping another person.

What kind of mediation can I get?

  1. The mediation is generally for conflicts and problems among friends and family members. These are loved ones whom we care about and will not take to court.
  2. The mediation is not for legal issues. If there are legal issues involved, then it is best to seek formal mediation through the court system.
  3. Our mediation model is informal.
  4. Think of everyday problems and conflicts between parents and their children, sibling conflicts, conflicts between best friends, or conflicts between spouses and significant others. These are conflicts that can be resolved by listening, compassion, and common sense advice, which we are all capable of doing.

Who can benefit from this mediation?

  1. Anyone can benefit from this mediation.
  2. Our mediation model is open to everyone. We all experience problems and conflicts with people we love (children, parent, siblings, friends, spouse, and significant others).
  3. Many of these conflicts can lead to bad relationship, stress, and unhappiness. In many cases, these problems can be resolved by simply having a person who can listen and give advice. We can all benefit from that kind of help from a fellow human being—near or far.
  4. Also, this mediation is very affordable and informal. Mediators can choose to mediate for free or charge a very small weekly fee.

How does the mediation work?

  1. Every Mediator can bring his/her own personal style based on the needs and desires of the Mediation Seeker. There is no formula. The mediation is informal.
  2. Typically, most of the mediation will involve: a) reaching out to the persons involved in the conflict, b) listening to each person, c) transmitting messages between the conflict parties, and d) making suggestions on how to reduce tensions and how to move forward.
  3. The Mediator is not a judge. The Mediator is simply a peace-maker.

Which Mediator is best for me?

  1. It is totally up to you to select the Mediator that you think is best for your situation.
  2. You should review the profiles of the Mediators you are interested in.
  3. You can also contact the Mediators and have an initial discussion with them before you reach an agreement with them to mediate.
  4. One way to approach this is to select a Mediator that has similar experiences and background as yours (e.g. the same gender, the same religion, the same family setup, etc.). The advantage of this option is that you will get a mediator that will really know where you are coming from and can put himself/herself in your situation.
  5. The other option is to select a mediator with a different background and experience from yours. The advantage of this option is that it will help you see the problem in a different way and open your eyes to more possible solutions than you have imagined.

When does the mediation ends?

  1. It is totally up to you.
  2. Mediation Seekers can end the mediation at any time they want. All they need to do is to tell the Mediator to stop mediating and make the final payment for any service they may owe the Mediator.
  3. Mediators can also end the mediation at any time they think that they have done all they can. All the Mediators need to do is to inform the Mediation Seeker that they have done everything that they are able to do and that they will not be able to mediate anymore. In that case, the Mediation Seeker should stop making new payments to the Mediator.

Where is my Mediator?

  1. Your Mediator can be anywhere in the world. It is up to you to select the person you want.
  2. On the Mediator profile, you will see the city and country where the person is located.
  3. You will also see the languages the person can speak, read, and write.
  4. Please remember that we live in a global village. You can easily relate to and communicate with people in any part of the world.
  5. You may even have far more in common with someone in another country than someone next door to where you live.

Do I meet the Mediator in person?

  1. No, there is no need for the Mediator and the Mediation Seeker to meet in person.
  2. Our mediation model is based on remote communications.
  3. The Mediator communicates with the conflicting parties (i.e. Mediation Seekers and their party) through their preferred means of remote communications such as phone (voice), text messages, emails, or any social media (e.g. facebook, WhatsApp).

How do I get paid as a Mediator or pay my Mediator?

There are several ways you can do it easily (some of the ways will not disclose your physical address). Here are some examples:

 

  1. PayPal Online Money Transfer—you can use PayPal with a free account or simply as a guest using a credit or a debit card—see PayPal Credit Card Payment.
  2. Other Money Transfer services—there are many other money transfers services (e.g. OXF; Tranferwise; Xoom; Moneygram; Western Union; M-Pesa)—see Online Money Transfer.
  3. Bank Account/Transfer—you can use your bank, especially if you do online banking, to receive money or send money. Many banks will allow you to transfer money to another account for free or for a small fee. Ask your bank.
  4. Checks—you can simply mail a check to the Mediator or ask the Mediation Seeker to mail you a check to your preferred address. If you use this option, please know that the other person will likely know your physical address. Your address may show on the check and on the envelope.

Using a separate bank accounts—if you are a Mediator, you may want to create a separate bank account solely for your mediation payment. You may also want to create a free account through one of online money transfer services (e.g. PayPal).

If you are Mediator Seeker, you can use the online money transfer services as “guest” to pay with a credit or debit card or create a free account (e.g. PayPal).

How much does the mediation cost?

  1. Our mediation is very affordable and very low cost.
  2. It is way cheaper and affordable as compared to the expensive formal mediation services you may get through the court system.
  3. The weekly fee you pay to the Mediator is determined by the Mediator. That fee can range from $0 to $99. The fee can also be negotiated down. The fees are listed on the Mediator’s profile. Some Mediator, especially those with religious background, may offer their service for free as a public service.

Who do I pay for the mediation?

  1. If you are a Mediator, you pay More With Us, Inc. a small registration fee to complete your profile. There are several very low priced plans you can select from.
  2. If you are a Mediation Seeker, you pay the Mediator directly according to the agreement you made with the Mediator.
  3. Mediation Seekers can search for Mediators and review the profiles of all the Mediators for free.
  4. To access the Mediators’ contact information (email and phone number), the Mediation Seeker will pay More With Us, Inc. a small fee. Once you make the payment, you can access all the contact information for any Mediator for seven days starting from the time you made the payment. You should write down all the contact information you want during that period. After the seven days, you will not be able to see the contact information for the Mediators except if you pay again.

When do I pay the Mediator?

  1. This should be negotiated between you and the Mediator.
  2. Each Mediator will state whether they want to be paid: 1) before they start the mediation, 2) during the mediation, or 3) after the mediation is complete.

Can I get a refund?

  1. No, there are no refunds for any fees you pay to More With Us, Inc. or to the Mediator.

Can More With Us, Inc. contact the Mediator or the Mediation Seeker on my behalf?

  1. No, More With Us, Inc. cannot contact any Mediator or Mediation Seeker.
  2. More With Us, Inc. will not be involved in the relationship between the Mediator and the Mediation Seeker or be involved in the mediation.
  3. The mediation and the relationship between Mediator and Mediation Seeker is totally out of the control of More With Us, Inc.
  4. If you are a Mediator concerned that a Mediation Seeker may not pay you for services you rendered, you should ask Mediation Seekers to pay you before you render the service.
  5. If you are a Mediation Seeker concerned that a Mediator may not render the service, you should insist on paying the weekly fees during the mediation process or when the mediation is complete.